Help
Frequently Asked Questions
Can I make a payment to anyone?
Can I pay bills with my credit card?
Can I cancel a payment?
Who has access to my bill pay and funding account?
Can I pay a person or business if I don't have an account number?
What security features do you use?
Who authorizes payments?
7 Questions Customers Ask
Yes, you can pay anyone including your cable company, doctor, or Uncle Charlie. Back to top
Currently, we don't issue payments from a credit card. Back to top
Yes, just click the Cancel link in the Pending Payments section on the Make Payments page. Back to top
You are the only person who can authorize payments to be issued against your account. Our representatives only access your account information on a need-to-know basis, and only with your approval. Back to top
Yes, you don't need an account number to make a payment. Back to top
Our service is highly secure, designed to fully safeguard the privacy and security of your financial information. Unlike normal Internet communication, all information sent to and from our processing center is encrypted and sent through a secure communications channel. Messages cannot be redirected, read, or tampered with. We also take advantage of the maximum level of security supported by your browser, including 128-bit RC4 encryption. Back to top
Only you can authorize payments. You have complete control over whom you are issuing a payment to, the exact payment amount, when the payment should be sent or whether to pay the bill at all. If you have a flat fee or recurring bill that you would like to have paid each month, you can instruct us to make that payment automatically for you. Back to top
